
A PLAN FOR EVERY NEED
At Patriot Global Services, we understand that today’s business landscape requires flexibility and adaptability. Our Labor on Demand model provides you with immediate access to a skilled workforce, allowing you to scale your labor needs up or down based on project requirements or market conditions
Our Mission
WORK ORDER MANAGEMENT
Core Values
Integrity
maintaining honesty, transparency, and ethical conduct in all actions, ensuring trustworthiness in business practices and decision-making
Excellence
commitment to delivering superior quality, continuous improvement, and high standards in all aspects of service and operations.
Client Value
delivering measurable benefits to clients, such as cost savings, efficiency gains, or strategic advantages, ensuring services align with client priorities
SERVICE PLANS
WORK ORDER ADMINISTRATION
FROM THE WORK ORDERS YOU’VE CREATED IN FIELD NATION, WE WILL:
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Leverage existing talent pools to source, screen, & assign qualified field engineers
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Confirm completion of pre-site visit tasks
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Ensure on-time arrival, requirement fulfillment, and satisfactory work order completion
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Remediate “backouts” and “no-shows”
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Communicate ticket status updates​
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AVAILABLE: Business days (Monday-Friday) 8 business hours in client-selected time zone
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PRICING: Per work order. Minimum 50 work orders/month
WORK ORDER MANAGEMENT
ALL THE SERVICES OF WORK ORDER ADMINISTRATION PLUS:
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We create work orders in Field Nation on your behalf
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Make order payments
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Arbitrate counteroffers
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Schedule visits according to prescribed parameters
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Create and manage talent pools
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Provide a quarterly performance review
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AVAILABLE: Extended hours coverage up to 24x7x365
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PRICING: Per work order. Minimum 100 work orders/month
PLATORMMANAGEMENT
A DEDICATED SUCCESS MANAGER WILL:
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Design templates & work orders
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Execute, manage, and refine end-to-end work order process
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Handle exceptions in accordance with agreed guidelines
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Create new and leverage proprietary field engineer talent pools
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Ensure completion of quality work order deliverables
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Administer work order payments
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Analyze, review, and report on key metrics
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Conduct quarterly business review
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AVAILABLE: All day, everyday 24x7x365
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PRICING: Monthly fee
